# Air Station Continually Disconnects (Solved)

**URL:** <https://community.tempest.earth/t/air-station-continually-disconnects-solved/359>\
**Category:** Tempest Owners\
**Created:** [February 5, 2018, 8:13pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359 "2018-02-05T20:13:18Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![walter.w.casey](https://avatars.discourse-cdn.com/v4/letter/w/f9ae1b/32.png) [@walter.w.casey](https://community.tempest.earth/u/walter.w.casey)\
**Post date:** [February 5, 2018, 8:13pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/1 "2018-02-05T20:13:18Z")

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Having a new issue with the Air station. We have had a significant level of inclement weather in the last 48 hours. The Air station has been continually disconnecting. I am able to reconnect by using the app to ping the station. It reconnects for a brief period of time before disconnecting again. I replaced the batteries, which tested good, but no change. Looking for any advice.

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**Author:** ![weather-display](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/weather-display/32/989_2.png) [@weather-display](https://community.tempest.earth/u/weather-display)\
**Post date:** [February 5, 2018, 8:18pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/2 "2018-02-05T20:18:02Z")

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what distance away?  
i think there is some db reading ?

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**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\
**Post date:** [February 5, 2018, 8:19pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/3 "2018-02-05T20:19:34Z")

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Can you have a look at signal level (RSSI number). up to +/- -80 db it should be ok but lower then that it can become very unstable as the signal isn’t strong enough.  
Also what is the batterie voltage ?

click on the green button below right of your station page

> [Tempest](https://smartweather.weatherflow.com/station/xxxx/grid) (replace x with your station number)

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**Author:** ![walter.w.casey](https://avatars.discourse-cdn.com/v4/letter/w/f9ae1b/32.png) [@walter.w.casey](https://community.tempest.earth/u/walter.w.casey)\
**Post date:** [February 5, 2018, 8:41pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/4 "2018-02-05T20:41:37Z")

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RSSI = -17  
Voltage = 3.14

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**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\
**Post date:** [February 5, 2018, 8:46pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/5 "2018-02-05T20:46:09Z")

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-17 seems to be a very strong signal so hub and air aren’t far from each other.

On the hub part, is the uptime since a long period or just a few hours ? We have seen some rebooting for some unknown reason

Is hub on V30 btw ?

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**Author:** ![walter.w.casey](https://avatars.discourse-cdn.com/v4/letter/w/f9ae1b/32.png) [@walter.w.casey](https://community.tempest.earth/u/walter.w.casey)\
**Post date:** [February 5, 2018, 9:17pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/6 "2018-02-05T21:17:08Z")

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Hub is at V30.  
Uptime is now just 29 min.

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**Author:** ![acesman](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@acesman](https://community.tempest.earth/u/acesman)\
**Post date:** [February 5, 2018, 9:34pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/7 "2018-02-05T21:34:22Z")

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I checked my own station, to see how it’s strength is. I noticed that there are two places to read your RSSI value. The first place is for the Hub. The second place is for the “AIR” unit. So are you sure which RSSI value was the -17? In my station, the Hub is right by my router, and it has RSSI = -15; whereas, my AIR is at least 50’ away, through 3 house walls, and only has a RSSI = -71.

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**Author:** ![hankster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/hankster/32/64_2.png) [@hankster](https://community.tempest.earth/u/hankster)\
**Post date:** [February 5, 2018, 9:36pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/8 "2018-02-05T21:36:46Z")

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It could be that the signal is too strong overloading/saturating the receiver. If you want, just as a test, make a “tube” of tin foil to go loosely around the hub and see if you can get the RSSI down to -50 or so. That should eliminate any problem from saturating the hub but still give you a strong signal. See if that makes a difference.

As an example, my RSSI is at -76 and I have not had any disconnect problems.

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**Author:** ![Max\_Italy](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@Max\_Italy](https://community.tempest.earth/u/Max_Italy)\
**Post date:** [February 5, 2018, 9:42pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/9 "2018-02-05T21:42:12Z")

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I had the same issue… I solved using another brand of wifi device. Connecting HUB to Vodafone modem I had a lot of disconnection. Now it’s connected to a TPLing range extender that then connect to Vodafone modem. Now No more problem at all. Range extender is near to vodafone modem so it’s not a field problem but rather a device compatibility.

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**Author:** ![hankster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/hankster/32/64_2.png) [@hankster](https://community.tempest.earth/u/hankster)\
**Post date:** [February 5, 2018, 9:45pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/10 "2018-02-05T21:45:26Z")

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> [@acesman](#):
>
> So are you sure which RSSI value was the -17?

Good catch, you may have caught something there that I didn’t even think about.

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**Author:** ![GaryFunk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/garyfunk/32/5729_2.png) [@GaryFunk](https://community.tempest.earth/u/GaryFunk)\
**Post date:** [February 5, 2018, 10:19pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/11 "2018-02-05T22:19:23Z")

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> [@walter.w.casey](#):
>
> Hub is at V30.
> 
> Uptime is now just 29 min.

Where are you seeing that uptime? On the Hub or the Air? Can you show a screenshot?

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**Author:** ![GaryFunk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/garyfunk/32/5729_2.png) [@GaryFunk](https://community.tempest.earth/u/GaryFunk)\
**Post date:** [February 5, 2018, 10:20pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/12 "2018-02-05T22:20:27Z")

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> [@eric](#):
>
> Can you have a look at signal level (RSSI number). up to +/- -80 db

Please clarify what you mean by +/- -80.

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<div class="post-metadata">

**Author:** ![weather-display](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/weather-display/32/989_2.png) [@weather-display](https://community.tempest.earth/u/weather-display)\
**Post date:** [February 5, 2018, 10:36pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/13 "2018-02-05T22:36:51Z")

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my AIR is at -88 db  
and it has a up time of 118 days 🙂

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<div class="post-metadata">

**Author:** ![walter.w.casey](https://avatars.discourse-cdn.com/v4/letter/w/f9ae1b/32.png) [@walter.w.casey](https://community.tempest.earth/u/walter.w.casey)\
**Post date:** [February 5, 2018, 10:43pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/14 "2018-02-05T22:43:59Z")

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I relocated the hub and the issue seems to have resolved itself.

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<div class="post-metadata">

**Author:** ![GaryFunk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/garyfunk/32/5729_2.png) [@GaryFunk](https://community.tempest.earth/u/GaryFunk)\
**Post date:** [February 5, 2018, 10:47pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/15 "2018-02-05T22:47:04Z")

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What is the RSSI reading on the Air now?

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<div class="post-metadata">

**Author:** ![walter.w.casey](https://avatars.discourse-cdn.com/v4/letter/w/f9ae1b/32.png) [@walter.w.casey](https://community.tempest.earth/u/walter.w.casey)\
**Post date:** [February 5, 2018, 11:11pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/16 "2018-02-05T23:11:16Z")

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RSSI = -75 not sure why this worked, but it does

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**Author:** ![WFmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/wfmarketing/32/62_2.png) [@WFmarketing](https://community.tempest.earth/u/WFmarketing)\
**Post date:** [February 5, 2018, 11:33pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/17 "2018-02-05T23:33:16Z")

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Aloha Walter. MQTT status reporting AOK every 1min. HUB RSSI : -11 (very good). AIR RSSI: -77 (adequate, but not great). Would also recommend rebooting your WiFi router from time to time to refresh.

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**Author:** ![GaryFunk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/garyfunk/32/5729_2.png) [@GaryFunk](https://community.tempest.earth/u/GaryFunk)\
**Post date:** [February 5, 2018, 11:34pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/18 "2018-02-05T23:34:24Z")

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That’s really strange. You go from -17 down to -75 and is better. That’s what we call FM.

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**Author:** ![bernd.wechner](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@bernd.wechner](https://community.tempest.earth/u/bernd.wechner)\
**Post date:** [July 14, 2018, 1:42pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/19 "2018-07-14T13:42:42Z")

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OK, I’m having same issue. For some reason I have Sky and Air outside but Air keeps disconnecting and reconnecting at odd intervals. It’s very odd. And annoying. I see mention above of measuring signal strength but mention of how. How would I do that.

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**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\
**Post date:** [July 14, 2018, 2:01pm UTC](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359/20 "2018-07-14T14:01:54Z")

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nothing complicated

go to the webpage of your station, down right there is a green dot with ‘online’ (hope so), just click on the dot. It will flip over and there you will have all the technical details of your modules. Look for your air and see RSSI … if it is -80 or worse then it is limit reception (yep values are negative so closer to zero is better)

[Next page](https://community.tempest.earth/t/air-station-continually-disconnects-solved/359.md?page=2)
