# App not working on IOS devices **URL:** \ **Category:** Tempest Owners\ **Tags:** tempest\ **Created:** [September 27, 2020, 6:45pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565 "2020-09-27T18:45:59Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 27, 2020, 6:45pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/1 "2020-09-27T18:45:59Z")
We have 2 iPhones and 2 iPads. We also have an android device. The weatherflow tempest app stopped working a couple of hours ago on all IOS devices but is still working on the android device. Is this a known issue? If not a known issue, I can describe the issue more fully. ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [September 27, 2020, 7:22pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/2 "2020-09-27T19:22:59Z")
just checked mine on iOS 14ß2 and it work normally. You go via cellular or wifi ? Maybe check if the connections are working ok? ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 27, 2020, 7:28pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/3 "2020-09-27T19:28:54Z")
The app starts to load then the screen goes black for a second and then I’m back to the Home Screen. App just won’t load on updated phones or on one updated iPad nor on other not yet updated iPad. So most devices running IOS 14.0.1 but one device still running IOS 13. As I said all is working fine on the android device so I know the units and the hub are working but old or new IOS, same problem. Black screen then Home Screen. ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [September 27, 2020, 7:32pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/4 "2020-09-27T19:32:20Z")
try a [soft reset](https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios) of the devices and if that doesn’t help uninstall and re install, might solve. Servers seems ok, my iPhone runs ok even if it is getting pretty old now. ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 27, 2020, 7:32pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/5 "2020-09-27T19:32:48Z")
A new twist: I just turned off Wi-Fi and relaunched the app. It loaded for a moment showing the old version of the display but when I switched to the new display, the screen went black and then to the home screen. BTW I tried both a soft and a hard reset of my phone. Didn’t help. ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 27, 2020, 8:21pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/6 "2020-09-27T20:21:00Z")
Removed gif of issue. ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 27, 2020, 8:22pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/7 "2020-09-27T20:22:13Z")
I removed the gif of what was happening ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 27, 2020, 9:17pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/8 "2020-09-27T21:17:51Z")
The app just started working on all devices. I changed nothing at all here at my home on any device or even on anything on my home network. The app wasn’t working and now it is, I guess it’s just one of those odd things. ---
**Author:** ![gizmoev](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/gizmoev/32/941_2.png) [@gizmoev](https://community.tempest.earth/u/gizmoev)\ **Post date:** [September 27, 2020, 10:25pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/9 "2020-09-27T22:25:32Z")
Maybe the app was trying to create a tempest in your head. 🤣 ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 27, 2020, 10:49pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/10 "2020-09-27T22:49:27Z")
😊 👍 that must be the explanation ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 30, 2020, 4:35am UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/11 "2020-09-30T04:35:16Z")
And it is doing the same thing again. Just started a few minutes ago. Same thing exactly. On all IOS devices the app shuts down as soon as the app loads if the app is logged on or else it shuts down as soon as I log on. If I’m off line it loads but shows no up to date data. If I reinstall the app, it loads until I log in, then the app shuts down. The android device is still working fine. This issue is affecting my IOS devices only. ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [September 30, 2020, 3:24pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/12 "2020-09-30T15:24:34Z")
Are you using latest version of the app ? 4.06 (446) ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [September 30, 2020, 6:46pm UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/13 "2020-09-30T18:46:47Z")
Yes, I always keep all my devices updated. I reboot the devices including the modem regularly. ---
**Author:** ![JoeCohen](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JoeCohen](https://community.tempest.earth/u/JoeCohen)\ **Post date:** [October 2, 2020, 3:10am UTC](https://community.tempest.earth/t/app-not-working-on-ios-devices/9565/14 "2020-10-02T03:10:44Z")
And this evening, after getting home from work, all was working again. I don’t have an explanation.