# Connection Problems

**URL:** <https://community.tempest.earth/t/connection-problems/17787>\
**Category:** Tempest Owners\
**Tags:** tempest\
**Created:** [June 20, 2022, 10:16pm UTC](https://community.tempest.earth/t/connection-problems/17787 "2022-06-20T22:16:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ltcsz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/ltcsz/32/14463_2.png) [@ltcsz](https://community.tempest.earth/u/ltcsz)\
**Post date:** [June 20, 2022, 10:16pm UTC](https://community.tempest.earth/t/connection-problems/17787/1 "2022-06-20T22:16:28Z")

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New user here: I simply cannot connect to my station. The app says my station is connected, and I receive emails from WF saying that the Tempest is online, but no data is being received nor displayed on the app. The Hub is showing a -8 RSSI. The light on the Hub remains solid Blue. The Hub is within 2 feet of my router. I am at my wits end…Can anyone suggest a solution? Many Thanks…

Steve in Kansas

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**Author:** ![sunny](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/sunny/32/16368_2.png) [@sunny](https://community.tempest.earth/u/sunny)\
**Post date:** [June 20, 2022, 10:40pm UTC](https://community.tempest.earth/t/connection-problems/17787/2 "2022-06-20T22:40:31Z")

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the blue color means that it is connected through bluethooth with the app. If you kill the app, the light should become green. does it?

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**Author:** ![ltcsz](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/ltcsz/32/14463_2.png) [@ltcsz](https://community.tempest.earth/u/ltcsz)\
**Post date:** [June 20, 2022, 10:54pm UTC](https://community.tempest.earth/t/connection-problems/17787/3 "2022-06-20T22:54:38Z")

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No, it stays blue. Never changes color! Thanks!

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**Author:** ![sunny](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/sunny/32/16368_2.png) [@sunny](https://community.tempest.earth/u/sunny)\
**Post date:** [June 21, 2022, 7:42am UTC](https://community.tempest.earth/t/connection-problems/17787/4 "2022-06-21T07:42:05Z")

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probably it is connected to some other device via bluetooth. as a test move all other devices out of the way.  
Perhaps this troubleshooting guide is any help [https://help.weatherflow.com/hc/en-us/articles/360050786593-Troubleshooting-Guide-Setup-WiFi-Hub-Tempest-Device-](https://help.weatherflow.com/hc/en-us/articles/360050786593-Troubleshooting-Guide-Setup-WiFi-Hub-Tempest-Device-)

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**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\
**Post date:** [June 21, 2022, 7:58am UTC](https://community.tempest.earth/t/connection-problems/17787/5 "2022-06-21T07:58:50Z")

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Your hub is seen by our servers but your Tempest did send for +/- 1 hour of data and vanished. The radio link quality was very low, is it maybe out of reach of the Tempest ? Can you bring it closer or move the hub in the house closer ? Wifi link is very good and you have quite some margin.

Maybe if you can easily reach the Tempest, reboot it via a toggle of the switch underneath the unit. It should blink a few times quickly green before going off.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/sws/original/3X/9/5/954d64c24c1612a76fabaaa3298be78bac443b7f.png) [@system](https://community.tempest.earth/u/system)\
**Post date:** [December 13, 2023, 7:59am UTC](https://community.tempest.earth/t/connection-problems/17787/6 "2023-12-13T07:59:09Z")

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