# Dead sky after a few hours (replacement SKY sent)

**URL:** <https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148>\
**Category:** Tempest Owners\
**Tags:** sky-module\
**Created:** [June 3, 2018, 12:36am UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148 "2018-06-03T00:36:54Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![bill](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/bill/32/401_2.png) [@bill](https://community.tempest.earth/u/bill)\
**Post date:** [June 3, 2018, 12:36am UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/1 "2018-06-03T00:36:54Z")

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Well, got my sky. Installed. Worked for a couple hours and died. Got it down the next day. Tried a battery door re boot, no lights, no luck. Another new set of batteries, nothing. Light switch reset, nothing. Ideas?

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**Author:** ![weather-display](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/weather-display/32/989_2.png) [@weather-display](https://community.tempest.earth/u/weather-display)\
**Post date:** [June 3, 2018, 12:55am UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/2 "2018-06-03T00:55:06Z")

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Did you try holding down the button for 3 seconds  
Also what battery type have you used  
And check they are all the correct way around

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**Author:** ![bill](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/bill/32/401_2.png) [@bill](https://community.tempest.earth/u/bill)\
**Post date:** [June 3, 2018, 1:10am UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/3 "2018-06-03T01:10:38Z")

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Yes  
Energizer lithium  
And yes.

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**Author:** ![WFmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/wfmarketing/32/62_2.png) [@WFmarketing](https://community.tempest.earth/u/WFmarketing)\
**Post date:** [June 3, 2018, 5:44am UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/4 "2018-06-03T05:44:54Z")

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Hi @bill What is your station ID? , we’ll be happy to investigate data from your station. Also please see the [battery insertion page](https://help.weatherflow.com/hc/en-us/articles/360001913374-Batteries-in-AIR-SKY) to triple check that your batteries are correctly inserted.

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**Author:** ![bill](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/bill/32/401_2.png) [@bill](https://community.tempest.earth/u/bill)\
**Post date:** [June 3, 2018, 5:41pm UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/5 "2018-06-03T17:41:11Z")

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ID: 1817  
It worked for a few hours, the batteries were in it correctly 😁

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**Author:** ![WFmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/wfmarketing/32/62_2.png) [@WFmarketing](https://community.tempest.earth/u/WFmarketing)\
**Post date:** [June 4, 2018, 10:02pm UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/6 "2018-06-04T22:02:02Z")

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@bill Will contact you directly to troubleshoot. The back & forth is odd fodder for a forum. Will post solution here when solved.

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**Author:** ![BuckeyeRay](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/buckeyeray/32/3024_2.png) [@BuckeyeRay](https://community.tempest.earth/u/BuckeyeRay)\
**Post date:** [September 29, 2018, 4:53pm UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/7 "2018-09-29T16:53:24Z")

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Was a solution found?

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**Author:** ![WFmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/wfmarketing/32/62_2.png) [@WFmarketing](https://community.tempest.earth/u/WFmarketing)\
**Post date:** [October 1, 2018, 8:12pm UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/8 "2018-10-01T20:12:28Z")

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See [https://smartweather.weatherflow.com/share/1817/grid](https://smartweather.weatherflow.com/share/1817/grid) . SKY has been reporting good data since June. Sorry, don’t have the customer service case files from June in hand to provide more detail…but it looks like Bill’s station is up and firing.

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**Author:** ![bill](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/bill/32/401_2.png) [@bill](https://community.tempest.earth/u/bill)\
**Post date:** [October 8, 2018, 2:12am UTC](https://community.tempest.earth/t/dead-sky-after-a-few-hours-replacement-sky-sent/1148/9 "2018-10-08T02:12:01Z")

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Unit was promptly replaced
