# Device not reporting to Hub

**URL:** <https://community.tempest.earth/t/device-not-reporting-to-hub/9881>\
**Category:** Tempest Owners\
**Tags:** tempest, connection\
**Created:** [October 15, 2020, 8:38pm UTC](https://community.tempest.earth/t/device-not-reporting-to-hub/9881 "2020-10-15T20:38:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![midnitefury](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@midnitefury](https://community.tempest.earth/u/midnitefury)\
**Post date:** [October 15, 2020, 8:38pm UTC](https://community.tempest.earth/t/device-not-reporting-to-hub/9881/1 "2020-10-15T20:38:37Z")

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My device says it’s not reporting. My hub is good ,but its seems to be my device not talking to my hub. Does anyone know what this could be. I have a tempest and the voltage is good. Its actually very close to my hub, so it’s not a signal thing. Thanks in advance.

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**Author:** ![gizmoev](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/gizmoev/32/941_2.png) [@gizmoev](https://community.tempest.earth/u/gizmoev)\
**Post date:** [October 16, 2020, 4:58am UTC](https://community.tempest.earth/t/device-not-reporting-to-hub/9881/2 "2020-10-16T04:58:39Z")

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Did you get it figured out? Everything looks fine from here but there is a gap in the data from about 1:45 to 5:20pm or so. That is it.

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**Author:** ![dsfg](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dsfg/32/9736_2.png) [@dsfg](https://community.tempest.earth/u/dsfg)\
**Post date:** [October 16, 2020, 1:41pm UTC](https://community.tempest.earth/t/device-not-reporting-to-hub/9881/3 "2020-10-16T13:41:25Z")

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Am I right, you did a restart of Hub and Tempest and afterwards all went o.k. ?

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**Author:** ![midnitefury](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@midnitefury](https://community.tempest.earth/u/midnitefury)\
**Post date:** [October 19, 2020, 11:43am UTC](https://community.tempest.earth/t/device-not-reporting-to-hub/9881/4 "2020-10-19T11:43:41Z")

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I had to take the device down and turn it off, and back on. It came back up after that. Thanks

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**Author:** ![GaryFunk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/garyfunk/32/5729_2.png) [@GaryFunk](https://community.tempest.earth/u/GaryFunk)\
**Post date:** [October 21, 2020, 9:52pm UTC](https://community.tempest.earth/t/device-not-reporting-to-hub/9881/5 "2020-10-21T21:52:23Z")

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