# Hub offline and unable to connect

**URL:** <https://community.tempest.earth/t/hub-offline-and-unable-to-connect/28267>\
**Category:** Tempest Owners\
**Tags:** tempest\
**Created:** [August 12, 2026, 8:36am UTC](https://community.tempest.earth/t/hub-offline-and-unable-to-connect/28267 "2026-08-12T08:36:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mrburns](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/mrburns/32/1015_2.png) [@mrburns](https://community.tempest.earth/u/mrburns)\
**Post date:** [August 12, 2026, 8:36am UTC](https://community.tempest.earth/t/hub-offline-and-unable-to-connect/28267/1 "2026-08-12T08:36:34Z")

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A few times my station has gone offline over the last few months and I have difficulty reconnecting. I usually end up having to reset the hub and then action replace the tempest unit routine.  
Currently I cannot :-  
When rebooting the hub it goes green for about 30 seconds and then goes red.  
When I bluetooth in via the app the light goes blue but :-  
Cannot connect wifi - times out 326-07  
When I action the replace routine it cannot find the tempest unit though it prompts the correct 4 digit number  
Is it a hub issue? and therefore just replace the hub (cannot find on shop)  
or is it a complete replacement ?

appreciate any tips

Thanks

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**Author:** ![dimitris19](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dimitris19/32/3000_2.png) [@dimitris19](https://community.tempest.earth/u/dimitris19)\
**Post date:** [August 16, 2026, 3:00pm UTC](https://community.tempest.earth/t/hub-offline-and-unable-to-connect/28267/2 "2026-08-16T15:00:59Z")

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I had the same problem and I read a forum post here, that a user uninstalled and reinstalled the mobile app and it worked.

I did that and it worked for me too !!!

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**Author:** ![mrburns](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/mrburns/32/1015_2.png) [@mrburns](https://community.tempest.earth/u/mrburns)\
**Post date:** [August 16, 2026, 6:05pm UTC](https://community.tempest.earth/t/hub-offline-and-unable-to-connect/28267/3 "2026-08-16T18:05:08Z")

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Have tried that but same thing still.

Cheers

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**Author:** ![alanhampleman64](https://avatars.discourse-cdn.com/v4/letter/a/c57346/32.png) [@alanhampleman64](https://community.tempest.earth/u/alanhampleman64)\
**Post date:** [August 22, 2026, 7:00pm UTC](https://community.tempest.earth/t/hub-offline-and-unable-to-connect/28267/4 "2026-08-22T19:00:52Z")

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The app uninstall and reinstall work for me as well
