# Hub Remote Reset/Reboot **URL:** \ **Category:** Tempest Owners\ **Tags:** tempest\ **Created:** [July 1, 2020, 8:00pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454 "2020-07-01T20:00:36Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![dlarmitage](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dlarmitage/32/8414_2.png) [@dlarmitage](https://community.tempest.earth/u/dlarmitage)\ **Post date:** [July 1, 2020, 8:00pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/1 "2020-07-01T20:00:36Z")
Is there a way to do a remote reset on the Tempest. It has stopped reporting lightning and I am not anxious to crawl back up on the roof! ---
**Author:** ![peter](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/peter/32/1365_2.png) [@peter](https://community.tempest.earth/u/peter)\ **Post date:** [July 1, 2020, 9:13pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/2 "2020-07-01T21:13:56Z")
Yes, I believe @eric should be able to do this for you. Be aware though that he is based in Europe, so may not be on until tomorrow (his time). ---
**Author:** ![dlarmitage](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dlarmitage/32/8414_2.png) [@dlarmitage](https://community.tempest.earth/u/dlarmitage)\ **Post date:** [July 1, 2020, 9:29pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/4 "2020-07-01T21:29:15Z")
Good news! I’d suggest that this might be a good thing to throw into the app… In my case I can still see the Tempest communicating, but it isn’t ‘healthy’. Hoping a reset will help it. ---
**Author:** ![gizmoev](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/gizmoev/32/941_2.png) [@gizmoev](https://community.tempest.earth/u/gizmoev)\ **Post date:** [July 2, 2020, 12:02am UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/5 "2020-07-02T00:02:46Z")
What is your Station ID? It may save @eric some searching. ---
**Author:** ![dlarmitage](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dlarmitage/32/8414_2.png) [@dlarmitage](https://community.tempest.earth/u/dlarmitage)\ **Post date:** [July 2, 2020, 3:34am UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/6 "2020-07-02T03:34:21Z")
ST-000004812 Thank you! ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [July 2, 2020, 5:03am UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/7 "2020-07-02T05:03:15Z")
I’m afraid there isn’t much I can do remote Your hub seems to be offline for 9 days now. Your Tempest might just be fine but since the hub isn’t online, nothing comes in. Can you access your hub and reboot it or see into it that it can access internet via wifi ? ---
**Author:** ![dlarmitage](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dlarmitage/32/8414_2.png) [@dlarmitage](https://community.tempest.earth/u/dlarmitage)\ **Post date:** [July 2, 2020, 3:27pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/8 "2020-07-02T15:27:20Z")
done. Back online. Let’s see if I get any lightning strikes. Likely storms in the next 24 hours (it is summer in Colorado after all). I may be losing it, but I did seem to be getting wind data even when the hub was apparently offline. Is that even possible? ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [July 2, 2020, 3:49pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/9 "2020-07-02T15:49:59Z")
The Tempest can store some data hen it can’t reach the server … and once it comes online it backfills to server what is in the buffer, since it was running … it backfilled. I just gave a reboot command to your Tempest. ---
**Author:** ![dlarmitage](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dlarmitage/32/8414_2.png) [@dlarmitage](https://community.tempest.earth/u/dlarmitage)\ **Post date:** [July 2, 2020, 4:15pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/11 "2020-07-02T16:15:48Z")
Thank you. Is that API call available to me? For that matter, is there a list full API for the Tempest? ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [July 2, 2020, 4:24pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/12 "2020-07-02T16:24:56Z")
No there isn’t any way for you to call that at present time. It was mentioned as a future enhancement but no ETA. And I don’t have access to the road map neither … Won’t be on the short run according me. For now it is sending out orders and growing the network (without to much pain 😉 ) ---
**Author:** ![samendolaro](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@samendolaro](https://community.tempest.earth/u/samendolaro)\ **Post date:** [July 5, 2020, 10:28pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/13 "2020-07-05T22:28:14Z")
Yea same thing has happened to my unit… The Lightning detection icon will will still flash with lightning strikes and the distance will update but the minutes since the last strike does not reset to 0 and the graph will not show the strikes. You can see here data stopped updating at 5:45 but the storm is still going and un recorded Station 21632 ![image](https://us1.discourse-cdn.com/flex020/uploads/sws/original/2X/5/525610a824d111070aa2634f6d34a8ab8ef5099e.png) ---
**Author:** ![dlarmitage](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/dlarmitage/32/8414_2.png) [@dlarmitage](https://community.tempest.earth/u/dlarmitage)\ **Post date:** [July 5, 2020, 11:42pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/14 "2020-07-05T23:42:42Z")
The Reset worked. I am seeing lightning strikes again. Wonder what caused it to lock up? ---
**Author:** ![samendolaro](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@samendolaro](https://community.tempest.earth/u/samendolaro)\ **Post date:** [July 6, 2020, 6:51pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/15 "2020-07-06T18:51:13Z")
Mine started working again. It was weird I was seeing the graph being updated later as if the collection server was catching up . ---
**Author:** ![samendolaro](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@samendolaro](https://community.tempest.earth/u/samendolaro)\ **Post date:** [July 6, 2020, 7:41pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/16 "2020-07-06T19:41:34Z")
Spoke too soon. New storm same problem----- Resetting it has it working properly again so hopefully the problem can be patched or at the least have the ability to reboot it from the app ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [July 7, 2020, 8:43pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/17 "2020-07-07T20:43:53Z")
please see here > [@Service Outage (Lightning Strikes)](https://community.tempest.earth/t/service-outage-lightning-strikes/7611): > > On the evening of July 6th, some users experienced a lag between lightning strike occurrence and reporting due to slow processing through our system. All of the new Tempests coming online recently combined with a very electrically active evening overwhelmed this part of our back-end system, the Tempest Cloud. We are working on a resolution. Thanks for your patience and understanding! ---
**Author:** ![jgentry](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/jgentry/32/12913_2.png) [@jgentry](https://community.tempest.earth/u/jgentry)\ **Post date:** [July 9, 2020, 3:13pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/18 "2020-07-09T15:13:49Z")
Would love to have the capability of rebooting the Tempest station and HUB remotely through the app. It’s not always possible to attend to the site of the station to reboot it. ---
**Author:** ![ronnieledetjr](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@ronnieledetjr](https://community.tempest.earth/u/ronnieledetjr)\ **Post date:** [September 20, 2020, 1:57pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/19 "2020-09-20T13:57:54Z")
Eric, Could you perform a remote reset on my Tempest? It stopped communicating with the hub a few days. My station is is 27216. Thank you! Ronnie ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [September 20, 2020, 2:06pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/20 "2020-09-20T14:06:50Z")
I’m afraid that won’t work neither. I can send te command, the hub will receive it but there is no Tempest to reach even less to respond to the command. ---
**Author:** ![ronnieledetjr](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@ronnieledetjr](https://community.tempest.earth/u/ronnieledetjr)\ **Post date:** [September 20, 2020, 3:51pm UTC](https://community.tempest.earth/t/hub-remote-reset-reboot/7454/21 "2020-09-20T15:51:28Z")
Thank you for checking Eric. Take care.