# Sky is Acting Up (replaced by WF support) **URL:** \ **Category:** Tempest Owners\ **Created:** [March 4, 2019, 5:23pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248 "2019-03-04T17:23:13Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![eric.guill25](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric.guill25/32/3851_2.png) [@eric.guill25](https://community.tempest.earth/u/eric.guill25)\ **Post date:** [March 4, 2019, 5:23pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/1 "2019-03-04T17:23:13Z")
Hey all, my Sky has been acting up today. It said it was raining moderate/heavy for over three hours (sunny day, little wind, no birds) then stopped. I thought all was ok, but then I noticed (see screenshot) that the wind is only being reported every 10 minutes instead of every minute. And no Solar at all. I’ve only had my system for about two months…any idea what’s going on or what I should do? Just reset it? ![Untitled8](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex020/uploads/sws/original/2X/8/8f21c1c9e769e1358e5733911370d77adeb2b617.png) ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [March 4, 2019, 5:26pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/2 "2019-03-04T17:26:07Z")
what is your station number ? Plus click on the little green bullet down the page and see if the sky doesn’t mention “wind sensor failed” ---
**Author:** ![eric.guill25](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric.guill25/32/3851_2.png) [@eric.guill25](https://community.tempest.earth/u/eric.guill25)\ **Post date:** [March 4, 2019, 5:34pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/3 "2019-03-04T17:34:11Z")
Station 6079 Yes it says “wind failed” when I clicked that green button (didn’t even know I could click that!) ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [March 4, 2019, 5:35pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/4 "2019-03-04T17:35:26Z")
time to contact support for confirmation it failed. If so you’ll get another device quickly. support via the website : [http://got.wf/contact](http://got.wf/contact) support via mail : [support@weatherflow.com](mailto:support@weatherflow.com) ---
**Author:** ![eric.guill25](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric.guill25/32/3851_2.png) [@eric.guill25](https://community.tempest.earth/u/eric.guill25)\ **Post date:** [March 4, 2019, 5:47pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/5 "2019-03-04T17:47:06Z")
Will do, thanks eric. Interesting enough, exactly right when the heavy “rain” false detects stopped is when the wind sensor failed. (at 9:25am) > **[My Smart Weather Station](https://smartweather.weatherflow.com/share/6079)** > > Check out the weather from my WeatherFlow Smart Weather Station. ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [March 4, 2019, 5:49pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/6 "2019-03-04T17:49:40Z")
rain (real rain) hanging in drop on the sensors can affect it’s readings but since you said it is dry and sunny … is it hard to go get the sky and give it a good examination if something is between the plates ?? ---
**Author:** ![eric.guill25](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric.guill25/32/3851_2.png) [@eric.guill25](https://community.tempest.earth/u/eric.guill25)\ **Post date:** [March 4, 2019, 5:52pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/7 "2019-03-04T17:52:24Z")
No I can grab it, it’s only two meters up. There was a little ice on the upper edge, but I didn’t see anything between it. And I don’t think that would affect the solar radiation not reporting either. I guess I can bring it inside and let it warm up and see if that fixes it, but sheesh, shouldn’t it be able to withstand the weather? ---
**Author:** ![eric](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric/32/13553_2.png) [@eric](https://community.tempest.earth/u/eric)\ **Post date:** [March 4, 2019, 5:59pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/8 "2019-03-04T17:59:46Z")
it can survive worse, got a picture this morning form a station at 0°F and still going fine 🙂 ---
**Author:** ![eric.guill25](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/eric.guill25/32/3851_2.png) [@eric.guill25](https://community.tempest.earth/u/eric.guill25)\ **Post date:** [March 4, 2019, 6:03pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/9 "2019-03-04T18:03:25Z")
Just heard back from support, they’re sending me a new Sky. Great customer support! But admittedly, a part of me is disappointed…the sensor only operated for 56 days and then died out…any ideas how/why that might happen? Am I going to have to deal with this sort of thing often? ---
**Author:** ![WFstaff](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tempest.earth/wfstaff/32/6006_2.png) [@WFstaff](https://community.tempest.earth/u/WFstaff)\ **Post date:** [March 4, 2019, 7:26pm UTC](https://community.tempest.earth/t/sky-is-acting-up-replaced-by-wf-support/3248/10 "2019-03-04T19:26:21Z")
> [@eric.guill25](#): > > the sensor only operated for 56 days and then died out…any ideas how/why that might happen? Am I going to have to deal with this sort of thing often? Hopefully not again! Once we recover the faulty unit we can run some tests and look for particular issues. Thanks for reporting this issue by the way.