David ( @dsj ), I think most here will agree that @WFstaff on your support staff is doing a fantastic job. I have had several interactions with him and he has always given me great answers. They are not always the answers I want, but they have always been honest, attentive and correct. People tend …

Thanks, Gary! I agree Tim is a fantastic resource. He’s not just a great customer service person, he’s also a super sharp meteorologist! I also agree that one compliment is worth at least 100 complaints when it comes to customer support. Thanks for that!

And let us not forget to recognize the excellent support we receive FROM WeatherFlow. David, Corrine, Keith, Tim and all those that are not actively posting here. I truly appreciate their support for all of the developers especially as their time is better spent on WeatherFlow hardware and firmware…

Couldn’t agree more!!! The WeatherFlow team goes above and beyond expectations every day and shows how technology companies should operate!

I wanted to let others know about my positive experience with Weatherflow @WFstaff customer service. About a month ago, I installed my new Tempest with no problems. I liked the product enough to send another Tempest to a relative. Unfortunately, the radio link didn’t work properly on that unit (low…

[image] grdenning: My suggestion to Weatherflow is to consider the economics of a burn-in procedure at the manufacturing facility for either at-risk subassemblies or the completed device. Thanks for the feedback, Glen. Very much appreciated! We perform a large number of tests, calibrations an…

I miss our conversations. :sleepy:

Just to add to this - the @WFsupport is perhaps the best I have ever encountered (and I’ve been around a few years). Sadly my Tempest has failed, I reported it last week and now I have a replacement arranged and shipping. Its been outstanding… Andy

I would not only support that 2 fold but go further and praise the forum and all Weather Flow staff who contribute here. They are open and accommodating. No big Corporate attitudes. It clearly is the Ethos of the Company. Long may it live

WeatherFlow Support Praise

General

Topic		Replies	Views
Great WeatherFlow support General	3	708	December 3, 2018
Responses from WeatherFlow General	2	927	July 11, 2018
New owner- Pro & con observations Tempest Owners	31	3193	January 31, 2019
Considering WeatherFlow Tempest or? General tempest	43	3505	June 12, 2020
Anyone have an email address for customer service Tempest Owners	2	363	November 12, 2021

WeatherFlow Support Praise

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