No station info showing on 'card view' - app or web

[fritz614]

OK, I will messages them and let them know about the panels. Thanks for your help.

Will uninstalling and reinstall of app help?

[gizmoev]

@fritz614

Will uninstalling and reinstall of app help?

Go to your station using a web browser. If the cards show up, then an app reinstall might work. If the web shows the same thing then reinstalling the app won’t.

[fritz614]

No joy, missing from web browser too. Thanks

[iladyman]

This temporary solution from @93ben might help you to see your graphs. Substitute your ‘Station ID’ and ‘Device ID’ into the address. You can find those numbers on your status page. To find your status you can use either the App or the Web page if you are logged in. From the web page - Settings - Stations - ‘select station’ - Status - look for ‘Station ID’ and ‘Device ID’

No station info showing on 'card view' - app or web

It’s a bit odd because I can access your rain, wind, ect by going here… Temperature => https://tempestwx.com/station/28149/graph/90486/temp/ Relative Humidity => https://tempestwx.com/station/28149/graph/90486/humidity/2 Sea Level Pressure => https://tempestwx.com/station/28149/graph/90486/pressure/2 Lightning => https://tempestwx.com/station/28149/graph/90486/lightning/2 Strike Count => https://tempestwx.com/station/28149/graph/90486/strike-count/2 Wind => https://tempestwx.com/station/28…

And if you tell us your station ID or link as descrobed here we will be able to see your situation.

Request to add your weather station share link in your profile

Dear Weatherflow enthusiasts. Often when someone reports a problem/bug related to her/his station, we have to ask to give us her/his station details. Without, the chances someone helps is slim (even staff can’t guess your station’s id) Maybe we can all edit our profile page and insert the link there, at least we won’t be asking the same question over and over again. Clicking on your avatar and … follow the link. You can find your link on your online station’s page if it is set public (for pri…

cheers Ian

[fritz614]

That does work for a temporary solution. Thanks for the help!

[corrineb]

@B.S, @arklazak and @fritz614 We are working on getting your card view fixed. I’ll let you know when things are resolved.

[arklazak]

Thank you to the community for the help and thank you to the support staff, @corrineb, for the speedy response.

Excellent support, much appreciated.

[dsj]

@B.S, @arklazak, @fritz614: your card view should be restored now. And we’re working to correct the underlying issue. Thanks for reporting this issue and thanks for your patience as we work through a fix.

[arklazak]

It is working for me on the web and both devices. Thanks you for the quick fix!

[B.S]

Working for me in both app and web. Thanks for your help.

[fritz614]

Than you for the quick response and resolution for my case!!

[cain71]

I am having the same issue. Ticket submitted

[gizmoev]

What is your Station ID or the link to it. You can get a link to it using the share icon in the App or on the web. If you also put it in your profile it will help us troubleshoot.

[eric]

Not sure what happened but you only have a hub linked to the account. Did you add the Tempest to the hub as described in the little notice ??

Here a detailed setup help page

Tempest Quick Start Guide

[cain71]

30974
I did add the Tempest to the hub.At least I thought I did.

[cain71]

https://tempestwx.com/station/30974/

[gizmoev]

Go into the app and select Settings, Stations, station name, Manage Devices. What do you see?

[cain71]

Add device
That’s all

[eric]

And that’s what you have to do. Add the Tempest (device) to the hub. See my post above with the steps.

[cain71]

It’s not finding it.