I have a new device and its is showing 9kt indoors
any help
There is a calibration phase your unit needs to go through.
Mount it outside, and let it register winds for a while…it will self calibrate.
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how long should that take
you have opened a support ticket, best thing you could do but I don’t see your Tempest device linked to the hub. Did you delete it from account ?
If you want them to be able to check, better have it linked and sending data they can check.
Wind calibration happens after a reboot of the device and waits for some wind from all 4 sides but this is mostly done quickly (seconds or a minute).
Support will contact you soon.
How do iu see if it is on the account?
I thought I added it when I started
Is there a phone number for some help
Best,
Danny
Daniel E. Shea
xxxx (edited to avoid being spammed)