App displays wrong temperature

Tempest Owners
1

I’ve noticed some strangenesses with the current temperature displayed in the first tab of the app/website, but yesterday it was wrong by 20 degrees or more.

It was reading 57F yesterday morning and suddenly jumped to 78F when a nearby standard thermometer was reading 60F. When I looked at the history tab, the top reading was 58F.

This behavior continued all day, with the displayed temperature way above the actual station temperature. I thought it might be due to displaying a nearcast temperature rather than the actual station temperature, so I looked for a way to change that but that doesn’t seem to be an option.

The highest reading that the app/website gave was 105F even though the station high for the day was 99.3F.

Both the iPadOS app and the website exhibited the same behavior.

What’s going on? How do I get a fix for this?

2

There is no nearcast temperature, this is only on rain for now.

Can you share a picture of the Tempest and where it is mounted since the data shows no errors. Is there like a wall nearby or something ?

3

check the status. When it doesn’t receive data from the tempest it displays temperatures it receives via the internet.

1 Like
4

Here’s the station location:

IMG_0933
IMG_09331920×2560 1.17 MB

The status has been fine, with no service interruptions for months.

I have found a workaround, which is switching the view on the first tab from the default (global? forecast?) view to the station detail view and back again. The temperature is current and correct on the station detail view, and when I change it back to the forecast view, that view also starts tracking the station temperature again.

1 Like
5

So what is the answer? Not just a band-aid workaround fix. What is wrong?
Doug in Colorado

6

I don’t know. After those two days, it’s been tracking the station fine.

Tempest technical support staff are still following up on it.