Air Station Continually Disconnects (Solved)

Having a new issue with the Air station. We have had a significant level of inclement weather in the last 48 hours. The Air station has been continually disconnecting. I am able to reconnect by using the app to ping the station. It reconnects for a brief period of time before disconnecting again. I replaced the batteries, which tested good, but no change. Looking for any advice.

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what distance away?
i think there is some db reading ?

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Can you have a look at signal level (RSSI number). up to +/- -80 db it should be ok but lower then that it can become very unstable as the signal isnā€™t strong enough.
Also what is the batterie voltage ?

click on the green button below right of your station page

Tempest (replace x with your station number)

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RSSI = -17
Voltage = 3.14

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-17 seems to be a very strong signal so hub and air arenā€™t far from each other.

On the hub part, is the uptime since a long period or just a few hours ? We have seen some rebooting for some unknown reason

Is hub on V30 btw ?

Hub is at V30.
Uptime is now just 29 min.

I checked my own station, to see how itā€™s strength is. I noticed that there are two places to read your RSSI value. The first place is for the Hub. The second place is for the ā€œAIRā€ unit. So are you sure which RSSI value was the -17? In my station, the Hub is right by my router, and it has RSSI = -15; whereas, my AIR is at least 50ā€™ away, through 3 house walls, and only has a RSSI = -71.

It could be that the signal is too strong overloading/saturating the receiver. If you want, just as a test, make a ā€œtubeā€ of tin foil to go loosely around the hub and see if you can get the RSSI down to -50 or so. That should eliminate any problem from saturating the hub but still give you a strong signal. See if that makes a difference.

As an example, my RSSI is at -76 and I have not had any disconnect problems.

I had the same issueā€¦ I solved using another brand of wifi device. Connecting HUB to Vodafone modem I had a lot of disconnection. Now itā€™s connected to a TPLing range extender that then connect to Vodafone modem. Now No more problem at all. Range extender is near to vodafone modem so itā€™s not a field problem but rather a device compatibility.

Good catch, you may have caught something there that I didnā€™t even think about.

Where are you seeing that uptime? On the Hub or the Air? Can you show a screenshot?

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Please clarify what you mean by +/- -80.

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my AIR is at -88 db
and it has a up time of 118 days :slight_smile:

I relocated the hub and the issue seems to have resolved itself.

What is the RSSI reading on the Air now?

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RSSI = -75 not sure why this worked, but it does

Aloha Walter. MQTT status reporting AOK every 1min. HUB RSSI : -11 (very good). AIR RSSI: -77 (adequate, but not great). Would also recommend rebooting your WiFi router from time to time to refresh.

Thatā€™s really strange. You go from -17 down to -75 and is better. Thatā€™s what we call FM.

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OK, Iā€™m having same issue. For some reason I have Sky and Air outside but Air keeps disconnecting and reconnecting at odd intervals. Itā€™s very odd. And annoying. I see mention above of measuring signal strength but mention of how. How would I do that.

nothing complicated

go to the webpage of your station, down right there is a green dot with ā€˜onlineā€™ (hope so), just click on the dot. It will flip over and there you will have all the technical details of your modules. Look for your air and see RSSI ā€¦ if it is -80 or worse then it is limit reception (yep values are negative so closer to zero is better)

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