I have 2 attachments.
As you can see when i click for details it’s showing me incorrect temperatures, etc.
Also, there is no graphical history.
I have rebooted both units recently.
Any ideas?
The unit is was bought in 1/2021.
I have 2 attachments.
As you can see when i click for details it’s showing me incorrect temperatures, etc.
Also, there is no graphical history.
I have rebooted both units recently.
Any ideas?
The unit is was bought in 1/2021.
First of all. . .on the very first top image (known as the “Card View”). . .it was from 12 days ago indicating that it is very old data and the temperature of 65.5 is Not the current Temp. The second image down. . .may be the correct Temperature because in the upper right hand corner. . .there is no time indicator. . .meaning that it is the most recent Temp for your station (snap-shotted at that moment); in the Weather layout starting with “2 pm”. . .that is the forecast for 1 hour in advance of the current hour. So. . .when you “snap-shotted” that image. . .it must have been in the 1pm hour (forecast starting at “2pm”). . . next cardinal hour.
We’d need to see your status page of your station. . .such as https : // tempestwx . com / settings / station / ##### / status . . . where ##### is YOUR StationID number. . . in order to assess the situation. Note: spaces inserted in above URL to keep it from Hyperlinking.
Yeah. I’m not able to get the detail page to update.
I’ve rebooted all devices and reinstalled software.
Hmm…puzzling. I’ll have to defer that to one of the Tech guru/s. . like @gizmoev or @vinceskahan
i think your hub is offline. Did you perhaps change your wifi recently? anyway, Try resetting it (tiny hole) and reinstall it.
https://tempestwx.com/settings/station/39497/status
The Hub definitely went offline on 9/18, and was only online for 18 hours before that. Power or wifi issue???
I’ve reset the hub, powered off the hub.
The hub is offline and when i try to go to wifi settings i get a hub error message that the hub is not connected.
The hub light is solid blue.
How do i remove the hub and start over in the app?
the blue light indicates the bluetooth connection is active, with your phone. I think, but I’m not sure, that the error message tells you the hub failed to connect to the wifi/internet. Double check the settings in the hub and that the 2.4Ghz network is working.
Also try setting up a 2.4GHz hotspot up on your phone and see if the hub can see that. I’ve had a situation where I had to do that and then the hub could be reconnected to the regular Wi-Fi connection.